Terms of Service
Last updated: October 9, 2026
These Terms of Service govern your use of the Solar1 platform provided by Solar1, an early-stage software startup operating from India for the U.S. solar market. Please read them carefully before using the platform.
1. Acceptance of terms
By creating a Solar1 account or using the Solar1 platform, you agree to these Terms of Service. If you are using Solar1 on behalf of an organization, you represent that you have the authority to bind that organization to these terms. If you do not agree to these terms, do not use Solar1.
2. Description of service
Solar1 is a cloud-based operational platform for solar installation businesses. Its functional core ERP foundation is being extended with solar-specific workflows. Feature availability and scope are confirmed in the applicable early-access agreement. Solar1 is provided as a subscription service (SaaS). Solar1 reserves the right to modify, suspend, or discontinue features with reasonable notice to active subscribers.
3. Accounts and access
You are responsible for maintaining the security of your Solar1 account credentials. You may not share credentials between individuals. Each user accessing the platform on behalf of your organization must have a unique login. You are responsible for all activity that occurs under your account. Notify Solar1 immediately at support@solar1erp.com if you suspect unauthorized access to your account.
4. Subscription and billing
Solar1 access is currently offered through an early-access agreement or order form agreed with each organization. Billing cadence, renewal terms, cancellation, data export, and offboarding are documented before access begins. Pricing is set out in that agreement and may be changed only with advance notice to active subscribers. Solar1 may suspend access to the platform for overdue balances after a written cure period.
5. Your data
You retain ownership of all data you enter into Solar1 — project records, customer data, financial information, and employee data. Solar1 stores this data on your behalf and does not claim ownership of it. You grant Solar1 a limited license to store, process, and transmit your data solely for the purpose of providing the Solar1 platform to you. You are responsible for the accuracy and legality of the data you enter into Solar1.
6. Acceptable use
You may use Solar1 only for lawful purposes and in accordance with these terms. You may not: use Solar1 to store or transmit data that violates applicable law; attempt to gain unauthorized access to Solar1 systems or other users' accounts; use Solar1 to send unsolicited communications; reverse-engineer, decompile, or attempt to extract the source code of the Solar1 platform; resell or sublicense Solar1 access to third parties without written authorization.
7. Third-party integrations
Where Solar1 enables an authorized third-party integration, import, or export path, your use of that connection is subject to the terms and privacy policies of the third-party service. Solar1 is not responsible for the availability, accuracy, or security of third-party services. Data transmitted to third-party services through an authorized connection is subject to those services' terms.
8. Service availability
Availability expectations, maintenance notice, and support response terms are documented in the early-access agreement or order form before access begins. Solar1 is not responsible for downtime caused by third-party services, internet disruptions, or circumstances outside our reasonable control.
9. Confidentiality
Solar1 treats your operational and financial data as confidential. Solar1 employees will not access your data except to provide support (with your authorization) or as required by law. You agree to keep any Solar1 proprietary information — including pricing, roadmap details, or non-public platform features — confidential.
10. Intellectual property
The Solar1 platform, including its software, design, trademarks, and documentation, is owned by Solar1 and protected by applicable intellectual property laws. These terms do not grant you ownership of any Solar1 intellectual property. You may not use Solar1 trademarks or branding without written permission.
11. Limitation of liability
To the maximum extent permitted by law, Solar1's total liability to you for any claims arising from your use of the platform is limited to the subscription fees paid by you in the 12 months preceding the claim. Solar1 is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or data loss, even if Solar1 has been advised of the possibility of such damages.
12. Indemnification
You agree to indemnify, defend, and hold harmless Solar1 and its team members and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: your use of the platform in violation of these terms; your violation of any applicable law; any data you submit to Solar1 that infringes on third-party rights.
13. Termination
Either party may terminate the subscription with notice as described in Section 4. Solar1 may terminate your account immediately if you materially breach these terms and fail to cure the breach within 10 days of written notice. Upon termination, your access to the platform ceases. You may request a data export before your access ends. Solar1 retains your data for 90 days after termination to allow for export requests or reactivation.
14. Governing law and disputes
The governing-law and dispute-resolution provisions are under legal review. Solar1 operates from India. Please contact hello@solar1erp.com with questions about the applicable service terms.
15. Changes to terms
Solar1 may modify these terms to reflect changes in the platform, applicable law, or business practices. Material changes will be communicated by email to account owners at least 30 days before they take effect. Continued use of Solar1 after that date constitutes acceptance of the updated terms.
16. Contact
Questions about these terms? Contact Solar1 at hello@solar1erp.com. Solar1 operates from Kerala, India.